Order receivedOrder receivedOrder receivedOrder receivedExpected order missingOrder received
Henderson Industrial▲ Risk
- Revenue at stake
- $184,230
- Confidence
- High
Reorder 34 days past this buyer's own cadence.
Customer revenue risk intelligence
ChurnRisk: Know which customers are quietly slipping away.
Your books and inbox already hold the clues. ChurnRisk puts them together, ranks the revenue at stake, and shows you the source while there is still time to make the right call.
- Read only
- See sources
- You approve
Separate systems
You already have the clues. They are just in different places.
Each clue looks small on its own. Together, they show a relationship changing.
QuickBooks order history
Reorder 34 days past this buyer's own cadence
The expected February 8 buying beat is absent.
Connected inbox
Two outbound messages with no customer response since March 11
Hi Jordan, checking whether the next replenishment order is ready to schedule.
Following up on your next replenishment order. Has the buying contact changed?
Time to act
The order went quiet before anyone noticed.
March is the real path. September is the future early action avoids.
Actual path
- Expected buying beat absent
- Surfaced 34 days later
Monday list
Turn scattered clues into the right call list.
ChurnRisk assembles the sources. The owner decides where to look first.
Henderson Industrial
▲ Risk- Revenue at stake
- $184,230
- Confidence
- High
Reorder 34 days past this buyer's own cadence. Two outbound messages with no customer response since March 11.
Inspect the decision
Four separate answers. Not one number nobody trusts.
Risk, value, visibility, and next action stay separate so each answer can be checked.
Risk
Buying later
The cadence gap is measured against this relationship's own buying history.
Revenue at stake
$184,230
Relationship value stays separate from the risk decision.
Confidence
High
Accounting history and the selected inbox support this warning.
What to do
Open the source and choose the owner
The next step remains a human decision.
Relationship economics
What is one customer worth?
Use numbers you can check by hand.
- Annual revenue
- $3,070,500
- Relationship share
- 6%
- Relationship value
- $184,230
$3,070,500 × 6% = $184,230
How it works
Three steps to Monday's list.
- 01
Connect QuickBooks
ChurnRisk only reads QuickBooks. Its connector contains no accounting write operations.
- 02
Choose inboxes
Add only the team mailboxes you want ChurnRisk to read. Keep excluded labels and addresses outside.
- 03
Work the list
Start with the customer worth the most, open the evidence, and decide who follows up.
Source evidence
Every warning shows its work.
A warning you cannot inspect does not belong on the owner's call list. When we cannot see enough, we say so. A missing source lowers confidence and never turns thin visibility into a healthy account.
Inspect the supporting sources
QuickBooks order history
Reorder 34 days past this buyer's own cadence
The expected February 8 buying beat is absent.
Connected inbox
Two outbound messages with no customer response since March 11
Hi Jordan, checking whether the next replenishment order is ready to schedule.
Following up on your next replenishment order. Has the buying contact changed?
Evidence opened by Maya Chen, Owner
Owner control
You make the call.
ChurnRisk brings the evidence together. The owner changes the draft, chooses who owns it, and approves what reaches the customer.
Read the recorded owner decision
- Evidence
Evidence opened by Maya Chen, Owner
- Edited follow-up
Checking in on the next order. Let me know if the timing changed.Jordan, I saw that your usual replenishment window passed. Has the buying contact changed, or should I coordinate the next order with you?
- Owner
Assigned to Maya Chen, Owner
- Approved
Follow-up approved by Maya Chen, Owner
Observable delivery
The action has a receipt.
Sent and Delivered stay separate facts. Neutral receipt nodes show what the provider recorded.
Follow-up approved by Maya Chen, Owner
- SentEmail provider
- DeliveredEmail provider
Response and follow-through
Henderson Industrial replies. Maya Chen follows through.
- Reply received
Our buyer changed last month. I still need the same replenishment order. Can Maya Chen coordinate it with me?
- Buyer change confirmed by Maya Chen, Owner
Accounting evidence
The next buying beat arrives.
The accounting event restores the visible cadence. It does not claim the saved outcome by itself.
Invoice issued
Outcome ledger
You protected the relationship.
The owner records the result, its attribution, and the amount she confirmed. The ledger stays connected to the warning and the work.
Henderson Industrial
- Follow-up approved by Maya Chen, OwnerMaya Chen, Owner
- SentEmail provider
- DeliveredEmail provider
- Reply receivedHenderson Industrial
- Buyer change confirmed by Maya Chen, OwnerMaya Chen, Owner
- Invoice issuedQuickBooks
- Outcome recorded: Customer retainedMaya Chen, Owner
- Attribution: User-confirmed saveMaya Chen, Owner
- Revenue retained, owner confirmed: $184,230Maya Chen, Owner
The missing order
Find out in March, not in September.
The customer relationship is still yours. ChurnRisk helps you see where to look. You decide what happens next.
