Every repeat-revenue business has a version of the same story. A good customer, years of orders, and then one day someone asks why the invoices stopped. The answer was sitting in the books and the inbox for months. Nobody saw it in time, because nobody's job was to look at both.
ChurnRisk is built on one conviction: the information was already there. The revenue decline was in the accounting system. The slowing replies and the unresolved complaint were in the inbox. What was missing was not data. It was the connection between them, and a Monday morning habit of looking.
ChurnRisk is built by Shail Silver, a Toronto-based founder who builds and runs B2B software companies.
